We are committed to absolutely safeguarding the personal information of our customers, and the collection and use of information will only be conducted with the customer's consent, except in cases where the law provides otherwise.
1. Information collected from customers
We primarily collect the following personal information:
- Full name
- Phone number
- Service requests
Additionally, we record information related to customers' website visits, such as viewed pages, searched services, access times and dates, along with other statistical data. This information is required when customers contact us for service consultation to ensure consumer rights.
2. Responsibility for protecting customer information
Customers are responsible for self-protecting and maintaining all activities using the service under their registered name, password, and email. If any unauthorized use, misuse, or breach of security is detected, customers need to promptly notify us for appropriate action.
3. Use of collected information
Customers' personal information will be used for the following purposes:
- Providing information about products and promotional programs of Nguyễn Thành Hưng Company Limited
- Assisting with inquiries and appointment scheduling if requested by the customer.
- Measuring and improving our services.
In cases of legal requirements, we will cooperate to provide customers' personal information to judicial authorities including the prosecution, courts, and investigative police when related to legal violations.
4. Information retention period
Customers' personal information will be retained until a request for deletion is made. In cases where the information is suspected of being fraudulent, violates regulations, or there is no login interaction for six months, the information will be deleted from our system.
5. Regulations on changing collected personal data
Customers can request to check, update, adjust, or delete their personal information on Nguyễn Thành Hưng Company's website. Customers have the right to file complaints about their personal information being disclosed to third parties to the website's administration, who are responsible for information security at nguyenthanhhung.com. Upon receiving feedback, we will verify the information and respond with the reason and guide the customer on how to restore and protect their information.
6. Commitment to personal information security
Customers' personal information is committed to being absolutely secure according to our personal information protection policy. The collection and use of information are only carried out with the customer's consent, except in cases where the law provides otherwise. We commit not to intentionally disclose customer information, not to sell or share information for commercial purposes. This privacy policy does not include or relate to third parties placing advertisements or links on nguyenthanhhung.com.
In case the information storage server is hacked leading to the loss of customer data, we will notify the relevant authorities for timely investigation and handling and inform the customers.
7. Complaint handling regulations related to collected information
When customers provide personal information to us, it means they have agreed to the terms of this privacy policy. We commit to protecting customers' personal information by all possible means. Customers should safeguard their access passwords and not share them with anyone else.
If there are complaints about the misuse of the information as stated, we will resolve them as follows:
- Step 1: Customers send feedback via fanpage or email.
- Step 2: Nguyễn Thành Hưng Company Limited receives the complaint.
- Step 3: If the issue exceeds our control, we will forward it to the competent authority for resolution.
8. Privacy policy changes
Nguyễn Thành Hưng Company Limited reserves the right to change and modify the Privacy Policy at any time. All changes will be posted on our website.
Contact Information:
NGUYỄN THÀNH HƯNG COMPANY LIMITED
• Hotline: 0935 567 530
• Website: www.nguyenthanhhung.com
• Address: 202 Phạm Hùng, Hoà Châu, Hoà Vang, Đà Nẵng
• Email: nguyenkhanhhuyen265@gmail.com
»» We hope that through this privacy policy, customers will feel secure and trust when using the services at Nguyễn Thành Hưng Company Limited's website!
